Job: Manager – Learning & Development

Title Manager – Learning & Development
Location Taj Coromandel, Chennai
Job Information


  • Requirements
  • Knowledge/Skill
  • • Must be a Departmental Trainer (Preferably Certified Taj Departmental Trainer)
  • • Thorough knowledge of modern L&D tools & techniques
  • • Excellent communication skills
  • • Excellent people management skills.
  • • Must have worked in Hotel Operations or a Support function – Sales & Marketing, HR
  • • Proficient in computers – high degree of computer literacy
  • Education
  • • Graduate in any discipline or a Diploma in Hotel Management or PGDM from a reputed institute
  • Experience
  • • A minimum of 4 -5 years experience in hotel operations/support function


  • Responsibilities
  • Position Purpose
  • To align & drive the Learning & Development function for the unit, along with the business objectives / goals. To develop people capabilities in the unit ensuring learning and development opportunities for employees in the unit, at all levels. To build a learning organization culture and to foster a healthy climate for career enhancements and employee aspirations.
  • Key Responsibilities
  • Strategic
  • • Develop & integrate Learning & Development activities within the framework of the unit / SBU strategic objectives
  • • Develop L&D plans in conjunction with the strategic objectives of the unit and the Taj Group
  • • Plan for and allocate financial resources for training plans for the unit
  • • Partner in the Management Committee meetings to create L&D plans for the unit.
  • • Build an image for the Taj to be the most preferred employer in the Corporate World.
  • Managerial
  • • Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities
  • • Act as change catalyst in the cultural and organizational transformation
  • • Provide key inputs of L&D aspects for all activities and plans of the unit.
  • • Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience-based learning.
  • • Induct, coach and mentor new Joinees
  • Operational
  • • Interact with the departmental / unit functional heads on a daily basis in areas of people development, providing appropriate support to operational departments
  • • Partner in interventions for organizational & leadership development, including conducting training programs
  • • Monitor and conduct L&D reviews with each department, and review the same with unit Management Committee
  • • Review training effectiveness in the unit, and review the same with unit Management committee
  • • Partner in Corporate initiatives as required from time to time
  • • Participate & assist in the unit career development process along with the General Manager, the department heads and the Unit HR Manager
  • • Prepare Annual Training plans and calendars for the unit, responding to departmental needs
  • • Coordinate training activities being carried out for the unit by external agencies including briefing them about requirements


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